$100,000 Salt Shaker?
June 25th 2008 19:28
I was reading a great book the other day entitled The Last Lecture. The author is the terminally ill Randy Pausch.
In it was a story of a $100,000 salt shaker. How is that possible?
Well, when Randy was a kid he and his sister went to Disney World and while there that bought a salt shaker for their parents, and promptly broke it when they left the store. However, one of the store workers replaced the salt shaker free of charge. This impressed Randy's Parents so much that over the years they went on to spend more that $100,000 brining English as a Second Language (ESL) students there.
Thats my super condensed version of the story. Buy the book and read the whole thing, you will get a lot out of it.
Another cool thing about it is that Randy became an Imagineer at Disney many years later.
You really need to read the book to get the whole story. But my question to you is:
Where in your accounting software do you put stuff like this? How do you quantify it?
This is why it is best to play be good long turn principle rather than short term tactical gains (often an illusion).
In it was a story of a $100,000 salt shaker. How is that possible?
Well, when Randy was a kid he and his sister went to Disney World and while there that bought a salt shaker for their parents, and promptly broke it when they left the store. However, one of the store workers replaced the salt shaker free of charge. This impressed Randy's Parents so much that over the years they went on to spend more that $100,000 brining English as a Second Language (ESL) students there.
Thats my super condensed version of the story. Buy the book and read the whole thing, you will get a lot out of it.
Another cool thing about it is that Randy became an Imagineer at Disney many years later.
You really need to read the book to get the whole story. But my question to you is:
Where in your accounting software do you put stuff like this? How do you quantify it?
This is why it is best to play be good long turn principle rather than short term tactical gains (often an illusion).
Salt of the Earth Shaker
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Comment by Cibbuano
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When I go to Coles in the morning, they ask to check my bag. I know it's their policy, but how many shoplifters do they catch compared to the number of shoppers they annoy? I've actually stopped going to Coles for that reason.
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